Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎12-19-2012
My Device: Curve 9300
My Carrier: Vodacom -RSA

Curve 9300 - trackpad is not working

I'm using a BlackBerry Curve 9300. My trackpad has stopped working. I've tried taking the battery out and then re-inserting after a few minutes but that did not work. What is causing my trackpad to freeze? What other ways can I try to solve my problem?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Curve 9300 - trackpad is not working

Hi Anointed10

 

Welcome to BlackBerry Support Forums

 

 

If you have a previous backup then try Reloading your device Software and see if that helps or else you may have to replace the Trackpad to fix your issue :

 

KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software

 

Please try it to see if that helps or replace your trackpad.

 

Good Luck.

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.