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Reply
New Member
Posts: 2
Registered: ‎01-05-2013
My Device: Curve 9300
My Carrier: Koodo

Curve 9300 trackpad

Hi, can anyone help me please with my phone? Sometimes, while scrolling down, the cursor jumps to the top of the screen. Sometimes while trying to select an app it jumps up one or two. Is there anything that I can do to fix this myself?

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Curve 9300 trackpad

You could try cleaning the trackpad and doing a battery pull.  If this doesn't help, sounds like a hardware issue the store will need to address.

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New Member
Posts: 2
Registered: ‎01-05-2013
My Device: Curve 9300
My Carrier: Koodo

Re: Curve 9300 trackpad

I've done the battery pull a dozen times, was just looking online at some quick fix thing and they are saying to try scotch tape or scotch brite... ?? I dunno, will have to look into it further. Thank you.

Highlighted
Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Curve 9300 trackpad

I'm not sure how tape will help.  If there is a physical problem with the trackpad, I don't know of a quick fix besides going to a repair shop or store.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________