12-10-2012 01:59 PM
first of all: I've searched for a solution to this problem in many forums and read through the BB knowledgebase (e.g. http://www.blackberry.com/btsc/KB24209 or http://www.blackberry.com/btsc/KB24204), but nothing solved the issue yet.
The problem: Recently I upgraded from a BB Curve 8520 to a BB Curve 9320. While setting up the new phone, I noticed that the Google Synch App no longer is available (which I have used for synchronisation on the Curve 8520 and which worked perfectly fine). Actually, that should be no problem, since BIS supports GMail, Calendar and Contact synching directly now. But it obviously doesn't work properly. When I set up my GMail account with the Blackberry E-Mail integration, it started to sych mails (as described in the KB article mentioned above). Mail works just fine. However, the Calendar has never synched yet. The Contacts, however, have been duplicated - so now I have every contact twice or trice on my BB.
Please help me with a solution!
(1.) How do I get this to synch properly?
(2.) How can I delete the double entries from my contacts?
Thank you very much!
Greets from Munich!