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New Contributor
Posts: 4
Registered: ‎04-29-2013
My Device: Curve 9320
My Carrier: Orange

Curve 9320 won't charge

I have a blackberry curve 9320 that won't charge. I have changed the battery and bought a new charger but just can't get any power to it. The charger works on my husbands phone by the way. Is it worth trying to get it fixed or is there no hope for it?? Any help will be greatly appreciated. Cheers
Hall of Famer III
Posts: 57,628
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Curve 9320 won't charge

Hi and Welcome to the Community!

Given what you describe, it's likely that your BB itself has some sort of hardware problem, preventing it from charging the battery. However, it's impossible to truly diagnose that at an internet-distance. Only a qualified hardware technician, with the device in their hands, can give you a proper diagnosis and estimate.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 4
Registered: ‎04-29-2013
My Device: Curve 9320
My Carrier: Orange

Re: Curve 9320 won't charge

Thanks, will take it in somewhere