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New Contributor
Posts: 6
Registered: ‎12-27-2012
My Device: Curve 9320
My Carrier: TIM

Curve 9320 you turn off the data connection TIM. Italy / 9320 sidisconette da rete telefonica Tim

Curve 9320 25BA0972 pin turns off the data connection to the telephone network, without any warning.
sw 7.1.0.2039.

I can do some aggiornamneto sw?
Thanks

 

Curve 9320 pin 25BA0972 si disattiva la connessione dati di rete telefonica , senza nessun avviso .

sw 7.1.0.2039 .

posso fare qualche aggiornamneto sw ?

grazie . Lorenzo

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Curve 9320 you turn off the data connection TIM. Italy / 9320 sidisconette da rete telefonica Tim

Have you tried a battery pull?

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New Contributor
Posts: 6
Registered: ‎12-27-2012
My Device: Curve 9320
My Carrier: TIM

Re: Curve 9320 you turn off the data connection TIM. Italy / 9320 sidisconette da rete telefonica Tim

yes

battery pull  

grazie . Lorenzo

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Curve 9320 you turn off the data connection TIM. Italy / 9320 sidisconette da rete telefonica Tim

Does it happen randomly or when the battery is low?

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
Posts: 6
Registered: ‎12-27-2012
My Device: Curve 9320
My Carrier: TIM

Re: Curve 9320 you turn off the data connection TIM. Italy / 9320 sidisconette da rete telefonica Tim

Coincidentally, the icons are ok, loses data connection.
battery is full. It is difficult to see or predict
 
Lorenzo
Highlighted
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Curve 9320 you turn off the data connection TIM. Italy / 9320 sidisconette da rete telefonica Tim

ok thanks for the info.  Do you recall installing any apps recently when you noticed this issue?  If so I would remove them to see if connection still turns off randomly.  If not, the next step would be a software reload:

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

If you don't want to do the reload, the store can do this for you.  This could be a hardware issue, but I'd like to rule out the software first.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 6
Registered: ‎12-27-2012
My Device: Curve 9320
My Carrier: TIM

Re: Curve 9320 you turn off the data connection TIM. Italy / 9320 sidisconette da rete telefonica Tim

the phone is new (10 days)
wifi works with network tefonica / data stops randomly.
I just have to change directly by phone, I will turn to my dealer TIM / Italy.
I'm sorry but I can not do anything else
thanks for the support.
Happy New Year . Lorenzo.Italy