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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎11-04-2012
My Device: Curve 9330
My Carrier: Verizon

Curve 9330 BB ID issues.

When attempting to set up email on phone, I'm asked for my UserName. I enter the info (____@gmail.com) and am met with the message username must be longer than 4 characters...something along those lines. I've reset my info once w/ telephone tech support, but the fix didn't last long. Thanks for any help you can share.
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Curve 9330 BB ID issues.

Hey GeneralDisarray,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Can you send me a private message with your PIN number so I can investigate further?  I look forward to your reply.





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