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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎10-29-2012
My Device: Curve 9350
My Carrier: US Cellular

Curve 9350 Error 102 White Screen

Phone has the white screen of death! Won't connect to desktop manager so I can't reset it or use the 7 step JVM 102 process. Help!

Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Curve 9350 Error 102 White Screen

Hello dsutt94,


Welcome to the forums. 


Trying following the steps in the below article to see if you are able to complete a software reload. 


How to force the detection of the BlackBerry smartphone using Application Loader



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