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New Contributor
Posts: 2
Registered: ‎02-15-2013
My Device: Curve 9360
My Carrier: Luxgsm
Accepted Solution

Curve 9360 - BIS Gmail - No reception of email

Hi!

 

New owner of a bb, have not found the answer to my issue on the forum yet.

 

I got a Curve 9360, with two email account in the BIS. One professional, and Gmail. It worked well.

 

For 2 days, I am not receiving any emails from Gmail through the BIS and push. I can send Gmail emails, receive and send professional emails. But I do not receive any Gmail emails anymore.

 

I deleted the account. setup the account again. Rebooted many times, hard and soft boot. Deleted the filters. Reconciliation is checked.

 

I have no more idea ... I was wondering wether this could help : http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB05010&sliceId=2&cm...

 

But I do not want to uninstall my professional email.

 

Any help is welcome Smiley Wink

 

Happy friday,

Bastien.

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New Contributor
Posts: 2
Registered: ‎02-15-2013
My Device: Curve 9360
My Carrier: Luxgsm

Re: Curve 9360 - BIS Gmail - No reception of email

Well ... seems I eventually understood why. The firewall was activated for gmail. It is working so well that it was blocking any email.