06-14-2012 03:46 PM
Could we please have an update on the issue discussed in this link:
As I am one of the people suffering from this issue, I would really appreciate some more feedback.
06-14-2012 04:20 PM
As an official RIM document, only RIM can provide any further information. And, in this site, they typically do not comment as this is a user-to-user community, not a user-to/from-RIM channel for formal communication.
There are many users who, in their own threads, have provided details and symptoms of their situation...and many have received guidance from the volunteers here that has helped them resolve their circumstances. Have you a thread with such details? If not, then I recommend you post your details so that perhaps one of the volunteers with information about this might be able to help you out.