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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-25-2013
My Device: curve 9360
My Carrier: blackberry store

Curve 9360 given for service/replacement - No update

I had given my Blackberry for service on 20/03/2013 due to display problem to authorized blackberry service center. My phone is under replacement since 20/03/2013. More than a month has gone by, but still the company is unable to replace handset - Curve 9360. I am fed up of such poor service of Blackberry. Even the customer care number is not responsive. 

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Curve 9360 given for service/replacement - No update

Hey SonaliS,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


I'm sorry to hear about the experience you're having with the repair center.  However the only ones that can provide an update would be your network service provider as they handle the warranty.


Let me know if you have any more questions.





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