02-07-2013 11:32 AM
Hi Guys, I'm new here and I put this topic initially in the wrong forum (Tour). Anyway I'm trying to resolve a problem with my 9360 youtube videos. Everytime I wan to watch anything on youtube I got the same result :contenct blocked or server unresponsive. I rebooted phone few times, cleared cache and also have done all 3 steps withs succesfully receiving messages etc (sending new service books) as I have found this info on Tour forum. If it is connected via wifi it works without any problems. I am on the contract with unlimited data plan and generally internet works well. Surprisingly I can watch all the videos from the naughty sites but not youtube :-) Staff at the shop is totally no use, helpline of the provider after "investigating the problem" told me that it will be a problem withe device. No surprise as they know that this phone is just over a year old by few weeks. Any suggestions how to fix this problem will be very appreciated...
02-07-2013 01:27 PM
Please Check this Knowledge Base :
KB19091 : Error "Content not available. Server is blocked or unresponsive" occurs when attempting to access videos on m.youtube.com from the BlackBerry smartphone
02-07-2013 02:22 PM
02-07-2013 02:52 PM
02-07-2013 03:05 PM
02-08-2013 10:56 AM
Ding dong - round two.
Today my carrier helpline told me to put three different names as APN and none of them worked.
Every time I have changed it, I have rebooted the phone by taking the battery out.
Regarding APN user name and password they told me to leave it blank.
After my fourth call they said that someone will ring me back and of course didn't.
I feel totally powerless now....