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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-07-2013
My Device: Curve 9360
My Carrier: AT&T

Curve 9360 restarts when using camera...

The phone is about a month old and several times already while trying to use the camera, particularly when trying to take a picture, the phone seems to shut itself off. I can hit every button possible and nothing happens until I hook it up to the charger and once I do, the phone restarts itself. What could be the issue?

Guru II
Posts: 21,810
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: Curve 9360 restarts when using camera...

that sounds like a hardware problem. I would exchange the device since it's so new.

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