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01-15-2013 01:54 PM
I have my phone for about 30 month, And recently taught I lost it for a few days but found it back 2 days after, charged it up worked fine, then it died a day after , but this time when I put it to charge all I got was a double blinking red light from the indicator. And when I plug it into my PC I get 5 led flashed - one (pause) 3 quick flashes (pause ) one And then repeats this , I tried using desktop And it recognizes it as a curve 9370 but it says unable to connect or make a connection And in loader connection:USB-PIN: unknown And it still hasn't found it yet.
01-15-2013 02:15 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
01-15-2013 06:26 PM
thank you, I have did the steps above and to no avail. On the charger the it blinks twice then pause and twice again repeating through out the whole process. I have realized the battery is not the problem cause it works and charges on my friends phone and when u use his battery the double light returns. Only when I pug it into the PC do I get the 5 blink patter I said above. At this point I am so annoyed I spent the whole day looking for a solution for this problem. Any more sugestions ?
01-15-2013 06:32 PM
From what you describe, you have indeed narrowed down the problem to your BB itself...exactly what within the BB, however, is a challenge to determine, especially if it's hardware (internet distance diagnosis of such things is quite difficult). But, these articles may be of help:
Further, any chance of moisture intrusion into the BB case?
Good luck and let us know!
01-16-2013 09:34 PM
hi you have be most helpful but these dont seem to work , i get the pin-unknow but when it reaches "Checking for blackberry device for softwere updates" its like stuck ,that is it just stays they and remains there - i taugh it just needs a while ,NO , i gave it about 3hrs and it has that annoying 5 blinks --- '''blink___blinkblinkblink___blink'' and repeats that , when i cancel it it goes back to a normal double blink HELP
01-17-2013 09:27 AM