04-22-2013 10:56 AM
I have been avioding doing this update for a month but the messages were popping up more and more often that I needed to do it so last friday I deleted as many programs as I could (because the first time I tried the update it said I didn't have enough memory, btw I didn't have much for apps on my phone before I culled it). Anyway, I started the update and it froze at about 9% of the backup for 3 hours so I took out the battery and restarted it. Since that time no matter what I do it just restarts the backup portion of the update and freezes at 9%. I've left it plugged in and updating. Unplugged and updating, turned off, pulled battery, pulled sim card, nothing changes it always begins the back up process and freezes. Any suggestions?