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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎07-17-2011
My Device: Black Berry Bold 9780
My Carrier: Telstra

Curve 9780 - Error 507 & 561

For the past 2 days my phone has been sporadically freezing or shutting down.  It would reboot itself and continue working but I noticed the battery was draining very quickly.

Now the device has constant white screen & 507 error message underneath.  I followed the instructions to update the device software on my desktop but my device will not connect to my PC and I now have an error 561 on the screen.

 

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Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Curve 9780 - Error 507 & 561

Hello rbyatt,

Welcome to the BlackBerry Support Community Forums.

 

Try one of the following methods for reloading your device software:

 

http://www.blackberry.com/btsc/KB03901 

 

Cheers,

 

 


-FB


 


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