06-07-2008 04:22 PM
I am new to BB and have a curve 8330. I am trying to use BB Desktop Manager to import my calendar, memos, and contacts to my BB. All goes well until file 4014/~4200--then it freezes and no longer responds. I have repaired with the installation CD, then uninstalled and re-installed--same thing happens repeatedly. Any advice? I'm still in the time period I could give up and return the BB.
06-15-2008 08:27 AM
Should have clarified in my question...I am trying to synch a Palm Desktop Version 4.1.4. into my curve 8330 using Desktop Manager 22.214.171.124 using the Switch Device Wizard. I have a Palm pilot, not a Treo. I think that my be my problem but I'm not certain. I have tried exporting my calendar/memos into Excel and then importing to Outlook but it either doesn't work at all (calendar with dba. file) or I get just the title of the memo with all the real info in symbols.
Any advice. My life has been imported from palm to palm for 15 years.
06-15-2008 02:59 PM
I got my BB Curve 8330 and before used the Palm Tngsten E2.
I export the data from Palm into Outlook.
Then make sure you take the Palm software off (that is uninstall it) then import from Outlook into BB 8330.
It works perfect.
I had the same problem as you did it was going till 1402 and was stopping there.
But once I uninstalled the Palm from my PC I was able to import from Outlook to BB.
Works just fine.
However I would like to keep the Palm software and use it with the BB 8330.... I think it is not compatible. So the only left is to use Outlook.
I tought BB Curve 8330 comes with its software just like a palm. But nope!
06-17-2008 04:58 AM
What I did when switching device from Palm Tungsten E2 to BB 8310 was the following:
It worked just fine. Only the field mapping was tricky because I use German versions. But using German versions you get used to these problems ;-)
Step 3 may appear as unnecessary but I found out that devices and plugins are much more stable when doing it that way. Often the various sync-clients or -plugins come into each others way because they use pretty much the same channels of the operating system and APIs of installed software.
06-17-2008 08:29 PM
Thanks for the replies. I have a few more questions.
1. Do I have to uninstall the palm desktop first to install the synch to Outlook off the CD--or can I just pick that part to install?
2. More of a comment than a question--I really want to leave Palm Desktop on because I use my palm like a laptop and do native powerpoint, word and excel with Documents to Go. I don't think the blackberry will do that.
3. If I have already installed the BB Desktop, would I need to uninstall and install that again?
Thanks. I'm pretty nervous about this.
06-18-2008 04:19 AM
Well, let's try to find some answers ;-)
ad 1) No, you don't need to uninstall Palm Desktop. The software for synchronizing Palm Desktop with Outlook is a plugin for Outlook which is accessed by Hotsync.
ad 2) Well, synchronizing your BB with Palm-Desktop does not work as far as I know, so if you want use the Palm device for editing office-files (Documents To Go I guess) simply do that but you'll have to carry two devices with you then. I don't know if there's a software for BB to edit office-files as well but that may be possible. I have a tool to display office-files and PDFs on my BB Curve.
ad 3) No need to reinstall the BB Desktop Manager
Hope that works out fine for you ;-)