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BlackBerry® OS Smartphones

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New Contributor
Posts: 4
Registered: ‎05-30-2013
My Device: 8520 curve
My Carrier: orange

Curve keeps getting stuck on rebooting screen

My phone had crashed anyway, so had taken out the battery, but since then it has not gotten passed the rebotting screen.  The bar gets to about two-thirds along and then just stops.  I have tried rebotting in safe mode, but because it is not actually starting up that is no good.  Any other ideas other than wiping the phone clean and starting again?

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Hall of Famer III
Posts: 58,151
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Curve keeps getting stuck on rebooting screen

Hello!


You may need the use of these tricks:

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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