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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎08-01-2012
My Device: curve
My Carrier: T&T

Curve - track pad completely useless

Help! The track pad on my Curve has been acting up for a week or so and then, today, completely stopped working altogether. I updated the softwear, which made it even worse because now, all I have is a disclaimer to sign, but no track pad to make it scroll. Help me, please!!???

I have tried rebooting repeatedly. I have tried pressing the metal plate in the back. I need a new fix, not a new phone. I am job hunting and of course, this is the number on my resume!!! I am in no position to buy a new phone.

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Curve - track pad completely useless

Hello tammym8626,

Welcome to the BlackBerry Support Community.

The following article may help regarding the issue you are experiencing with the trackpad on your

BlackBerry® Curve™ smartphone::

Trackpad, trackball, or keyboard not working on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640

We hope this helps.

Thank you.



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