03-16-2013 04:53 PM
When ever I travel from Canada to the US the phone is frequenlty rebooting. Having wifi on of off makes no differance. Having data roaming on or off makes no differance. Any ideas for a fix??
Solved! Go to Solution.
03-19-2013 03:06 PM
Hello ShaunS and welcome to the BlackBerry Support Community Forums.
To clarify, your device only reboots when you are roaming from your Canadian carrier?
Does your device display any error when it reboots? If so, what is that error?
If you were to turn off all connections - data, mobile network, Bluetooth and WiFi does the device still reboot?
03-19-2013 04:46 PM
Only beboots when out of Canada (ie in US). Reoccurs even if wifi off and roaming data is off, but network of course is on and set to automatic network selection.
03-20-2013 01:20 PM
03-24-2013 05:05 PM
04-08-2013 04:45 PM
went to manual connect to network instead of automatic. 3 days in New York City and NO reboots. This seems to have solved the problem, thanks.
Will let you know if problem reoccurs on future trips.