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New Contributor
Posts: 3
Registered: ‎04-19-2012
My Device: curve 9330
My Carrier: verizon

Curve will not stop rebooting

Hello to all,

I have a Curce 9330.  I had trouble with Four Square app. last night.  So i deleted the app and reinstalled it.  The Phone needed to reset itself.  Now all the phone does is start rebootong over and over.  Any Ideas.  Thanks inadvance to help

sam

 

 

Highlighted
Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Curve will not stop rebooting

Start your BlackBerry in Safe Mode and go to Options > Advanced > Applications and delete the FourSquare app again. Then try to return to normal mode.

 

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Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877



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New Contributor
Posts: 3
Registered: ‎04-19-2012
My Device: curve 9330
My Carrier: verizon

Re: Curve will not stop rebooting

the phone never gets that far in startup.  i show the reset bar scrolling.  then about 3/4 that way through reboots again, again.....

Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Curve will not stop rebooting

OK, then connect your device to the PC and run the BlackBerry Desktop Software.

Remove and reinsert the battery, you should (might) get a message of "Repair, Update or Cancel, etc." from the Desktop. If you do, choose repair.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code