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New Contributor
Posts: 2
Registered: ‎03-05-2013
My Device: Bold 9650
My Carrier: MTN

DATA BACK UP FROM BLACKBERRY 9810 TO BLACKBERRY 9650

[ Edited ]

My Blackberry 9810 was stolen, I just bought a Blackberry 9650. Please, how do I back up the data on the 9810 to 9650 remotely considering the fact that the 9650 does not have Blackberry Protect and application world softwares on it. I've tried to install these softwares all to no avail. 

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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: DATA BACK UP FROM BLACKBERRY 9810 TO BLACKBERRY 9650

 

Hi peraik,

 

Check the below knowledgebase article to know how to restore device data -

 

  • KB13428 Transfer backup files from one BlackBerry smartphone to another using the backup and restore tool

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New Contributor
Posts: 2
Registered: ‎03-05-2013
My Device: Bold 9650
My Carrier: MTN

Re: DATA BACK UP FROM BLACKBERRY 9810 TO BLACKBERRY 9650

Thanks for your quick response. The problem I have is that my 9810 was stolen so I want to remotely back up the data I have there to the 9650 which I just purchased. The issue is that the 9650 does not have both Blackberry Protect and Application World on it.