06-23-2012 11:28 PM
Hi guys i have been trying to install te desktop manager bot from the cd provided and the downloaded verison on my windows 7pro loaded laptop initially it asks for VISUALC++ 2008 redistibutable package and goes through the insatllaition process for the same but still gove a popup stating VISUAL C++ REDISTIBUTABLE PACKAGE REQUIRED and stops the insatllation and somone help me on this
06-27-2012 12:32 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
After you installed the Microsoft® Visual C++® 2008 Package, did you restart the computer before installing the software? Also make sure all the Windows® 7 updates have been completed.
Make sure you download the latest version of BlackBerry® Desktop Software from www.blackberry.com/desktop and install it using an Administrator account.
I look forward to your reply.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!