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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎01-04-2014
My Device: 9900 Bold
My Carrier: vodacom


[ Edited ]

Hallo. Please help me. I m using a BlackBerry 9900 Bold. I got to a stage where my battery went dead. On recharging it, I was required to key my PIN in. I did exactly that but I was suprised when the phone told me PIN I was keying in was incorrect. I did the same exercise three times which was then that I was told my PIN was suddenly blocked. I then used my other phone to get a PUK number and eventually did the PIN unblocking on my other phone whith the hope that I would take my SIM card back to my BlackBerry once the PIN was unblocked which is exactly what I did. 


To my surprise, my BlackBerry 9900 bold keypad could no longer allow me to key in any number when trying to key my PIN in. On looking at my phone closer, I can see a locked padlock icon on my screen but I can't tap/click on it because my phone is not yet switched on.


This is my dilema. Please help me. I miss my BB