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Contributor
Posts: 21
Registered: ‎08-18-2013
My Device: BB 9900
My Carrier: China Mobile
Accepted Solution

DM 7.0 stop during sync with outlook 201 , for help!

For a year, I could not sync bb 9900 contact with outlook 2010, the appeared problem is that reading records from both outlook and device are ok, when updating the record, it stop in middle, sometime at recourd of 39 of 340, sometines 33 of 270. I have try two way, one way either from pc to device or from device to pc, the problem is still. I am using BIS service.

 

The problem happened a year ago when my company upgraded office software from 2007 to 2010. Any help???

Hall of Famer III
Posts: 57,602
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: DM 7.0 stop during sync with outlook 201 , for help!

Hi and Welcome to the Community!

I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Contributor
Posts: 21
Registered: ‎08-18-2013
My Device: BB 9900
My Carrier: China Mobile

Re: DM 7.0 stop during sync with outlook 201 , for help!

tks, now it work and blackberry seems more joyable.
Highlighted
Hall of Famer III
Posts: 57,602
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: DM 7.0 stop during sync with outlook 201 , for help!

You are most welcome...I'm glad that worked. Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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