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New Contributor
Posts: 4
Registered: ‎08-17-2010
My Device: Blackberry Bold 9700
My Carrier: AT&T

DTM install fails with error 1935 on Windows 7

Trying to install DTM 600_b047 on a Windows 7 64-bit system.  Install fails with

Error 1935 and HRESULT= 80073712. Have tried to run via Run As Administrator.  It seems to get most of the way through before failing.  (Without Run As Admin, it fails much earlier complaining about a cab file not found.)


Any ideas?

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: DTM install fails with error 1935 on Windows 7

Hey adairlw,

Welcome to the BlackBerry Support Community Forums.


What security software is currently installed on the computer?


Also can I get you to re-name the install shield folder which is located under C:\Program files\common files.  Once you re-name the folder, then try to install the software.


I look forward to your reply.




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