09-13-2010 07:20 PM
Trying to install DTM 600_b047 on a Windows 7 64-bit system. Install fails with
Error 1935 and HRESULT= 80073712. Have tried to run via Run As Administrator. It seems to get most of the way through before failing. (Without Run As Admin, it fails much earlier complaining about a cab file not found.)
10-04-2010 12:04 PM
Welcome to the BlackBerry Support Community Forums.
What security software is currently installed on the computer?
Also can I get you to re-name the install shield folder which is located under C:\Program files\common files. Once you re-name the folder, then try to install the software.
I look forward to your reply.
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