05-17-2012 08:05 AM
When i double click on application I get a message that BB Desktop SW has stopped working. windows is trying to find a solution. then that window goes away and then nothing.
Tried uncompressing the installer before installing, launching the installer and DTSW as administrator. nothing worked.
Windows Application event shows the failure below:
Faulting application name: Rim.Desktop.exe, version: 126.96.36.199, time stamp: 0x4eb85358
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e2111c0
Exception code: 0xe0434f4d
Fault offset: 0x0000d36f
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Any ideas? Thanks!