01-15-2013 08:20 AM
I have a BB Bold and have had the white screen of doom.
I have some important stuff on Memos. I can't get into the device and I'm taking it to 02 tomorrow and they will no doubt re-load the software. My partner tried this last night and it didn't work.
Now the memos are they saved on the memory card or am I going to lose these and the info???
Thanks in advance
01-15-2013 09:00 AM
Have a look at this link:
Have you done a sync to copy your data onto your desktop and then a full backup using Blackberry Desktop Manager? You should do that before you take it to O2 to be fixed. As you say, they are likely to wipe your device clean, so if you have a backup you will at least be able to reload those important memos.
01-15-2013 10:50 AM
01-16-2013 10:41 AM