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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-06-2013
My Device: Blackberry Bold 9780
My Carrier: LIME

Danger of using airline wifi

Dear Sir,

                I recently attempted to log on to American Airlines GOGOINFLIGHT.   My Blackberry Bold will now not access any E-mail on wifi. I can browse the web and log in to Facebook etc but it cannot access E-mail.. We have 2 service providers in the Cayman Islands, Digicel and LIme.  They tried to fix it but the E-mail will only work through the mobile network.  I travel a lot and don't want to incur roaming charges so I need to get the wifi for E-Mail working again. Can you help me? I also want to warn your customers against trying to use the inflight wifi.

Thank you

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Danger of using airline wifi

Hey beesea51,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Can you provide your PIN number in a private message so I can investigate further?  Also are you leaving your home country when trying to access your email via Wi-Fi?


I look forward to your reply.





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