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Trusted Contributor
Posts: 128
Registered: ‎07-31-2012
My Device: Blackberry 9900
My Carrier: orange

Data Charges with BIS

Good afternoon,

Just a quick query if I may? I recently changed from android to Blackberry and thus have BIS attached to my tariff. When I check my account each month it shows the number of minutes and texts that I have used but my data always remains the same with no decrease in my allocation each month. Could you please advise if the BIS includes a data package and thus the reason for no apparent usage of data each month?

Thank you.

Hall of Famer III
Posts: 57,565
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Data Charges with BIS

Hello,

All billing questions are a matter between you and your mobile service provider. No one here has any access to any information concerning this matter. Ring up you service provider to inquire into this matter.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

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