06-18-2009 07:00 AM
06-18-2009 09:53 AM
Usually is resetting the device (removing battery for 30 seconds to a minute) won't work you'll have to relaod the OS on the phone. Try the first method below first. If the device can still be detected when it's connected to the computer there's a small chance that you'll be able to choose the option to backup the data when going through the Application Loader wizard. That's assumming the data hasn't already been lost.
So if you already have the Desktop Manager installed, download the handheld software from here: http://na.blackberry.com/eng/support/downloads/dow
01-29-2010 06:32 AM
i was wondering if you could tell me a way of retrieving data off of blackberry that has been wiped
is there anyway of doing so with any tools that i might be able to buy? specifically txt messages we are looking for... please let me know if there is a way, my company is looking to do so for a couple of phones