Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎02-05-2013
My Device: BlackBerry Torch 9800
My Carrier: Lycamobile

Data service not able to connect

Hey Guys,


I am using Blackberry Torch 9800. Is there any possibility that using the local SIM in UK, I can use the data services facility on my phone?


I have just taken a new sim and monthly scheme of unlimited data access from Lycamobile services in UK. But I am not able to access this data service even after my mobile network and data services are kept ON.


Whenever I trying to browse, message popped up is "You are not currently in an area that can handle data communication. As a result, the Browser cannot retrieve any Web pages. Please try again when you are in a different location, or contact your service provider if the problem persists."


An appropriate suggestion would be highly appreciated. Many Thanks in advance.....

Forums Veteran I
Posts: 2,077
Registered: ‎10-10-2010
My Device: Priv
My Carrier: Three UK

Re: Data service not able to connect

Does the unlimited data from Lycamobile include Blackberry data? You need a specific blackberry data plan to use data on a blackberry (with the exception of the new Blackberry 10 phones)