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Posts: 3
Registered: ‎10-15-2011
My Device: Bold 9900
My Carrier: MTN

Data transfer from 9900 to 9700 without the phone

Can someone tell me how to  transfer the data from my 9900 to the 9700 without going through the  the phone, my phone fell apart after 4 days (keys fell out of the keyboard), my service providor gave me a loan phone, and now I cannot get the data transfered from my 9900 profile to the 9700..

 

Please does anyone have the solution, I dont have the old "9900" for the data transfer

Posts: 94,468
Likes: 24,384
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Data transfer from 9900 to 9700 without the phone

Do you have the old phone? Will it power up?
If so, just plug it in and run the BB Desktop Software and backup.
Then connect your new device and run Restore.
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