Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
Trusted Contributor
Posts: 139
Registered: ‎07-31-2012
My Device: Blackberry 9900
My Carrier: orange

Data usage on Bold 9900

[ Edited ]

Good morning, I am recently new to BB however have a BB 9900 on Orange and have checked BB App world previously for a suitable data app but to no avail. (Doesn't mean there isn't one though, but I couldn't find one.) Do you have an Orange Blackberry Package Plan? I do so and when I check my contract data each month it never changes from my monthly allocation as I appear to be using BIS only, maybe worth looking into?

Trusted Contributor
Posts: 139
Registered: ‎07-31-2012
My Device: Blackberry 9900
My Carrier: orange

Re: Data usage on Bold 9900

[ Edited ]

Good morning,

As previously stated I have only recently purchased my BB but when I did I took out an Orange contract plan which included BIS. When I check my account each month it shows a reduction in the number of minutes I have left and texts but my data does not seem to change/drop. I have never gone over my allocation anyway but I have downloaded and installed on my phone the Orange App from BB World which shows minutes, data etc and this shows no change in my data each month, I was of the opinion that by having BIS my data usage was different to that allocated. I do have a contact at Orange or EE as it is now known, so I will contact him and confirm. The Orange App does have a separate  button to show data usage which currently shows about 65 for myself however my allocated data allowance still shows my full data allowance. I'll post back once I get a reply.

Trusted Contributor
Posts: 139
Registered: ‎07-31-2012
My Device: Blackberry 9900
My Carrier: orange

Re: Data usage on Bold 9900

Please disregard this thread, it was part of another thread and removed to form its own, as such it makes no sense thus please ignore!