01-09-2012 09:47 PM
My blackberry protect will not back up any data. I have tried reinstalling it serveral times and factory resetting the phone to no avail. It will locate the phone, display a message and all the other protect functions except back up data.
The software version is as follows:
Below is what information i get from the website.
My phone is on the o2 uk network however the phone is unlocked
|BlackBerry Account Email:|
|Web Portal Version:||18.104.22.168 - scm-22.214.171.124|