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Posts: 12
Registered: ‎03-18-2013
My Device: BB Z30
My Carrier: Vodafone
Accepted Solution

Date and time changed all by itself - BB990

Weird .. I went to bed this past Friday 15th March 2013 .. woke up ‘Saturday’ and checked the time from my BB9900, it read 20:17 Thursday 14th March 2013.

I re-booted the phone and all was well for about an hour, then it decided to fast forward to Sunday 17th March 2013,It made a mess of messages etc..


OK ,I am in the UK, GMT time zone and the phone is set to automatic update. I set the time manually, then set it back to automatic, since theN, it seems to behaving itself.


I would like to know if this is a common issue, if there is a fix etc … I am on the latest OS ..albeit I have a downgrade available ?

I have looked at this forum, there are similar issues, but I can’t seem to find a reason or an answer as to why.



Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Date and time changed all by itself - BB990

Hey mj_handy,

Welcome to the BlackBerry® Support Community Forums.


When you have the BlackBerry date/time set too Automatic Update this means the Blackberry smartphone is pulling the information from the mobile network. I would suggest contacting your service provider to verify what had happened during the time that the date/time had changed.







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Posts: 12
Registered: ‎03-18-2013
My Device: BB Z30
My Carrier: Vodafone

Re: Date and time changed all by itself - BB990

The service provide wasn't that helpful ... but thanks for taking the trouble to reply, my phone has been OK since my post