Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
Contributor
Posts: 12
Registered: ‎03-18-2013
My Device: BB Z30
My Carrier: Vodafone
Accepted Solution

Date and time changed all by itself - BB990

Weird .. I went to bed this past Friday 15th March 2013 .. woke up ‘Saturday’ and checked the time from my BB9900, it read 20:17 Thursday 14th March 2013.

I re-booted the phone and all was well for about an hour, then it decided to fast forward to Sunday 17th March 2013,It made a mess of messages etc..

 

OK ,I am in the UK, GMT time zone and the phone is set to automatic update. I set the time manually, then set it back to automatic, since theN, it seems to behaving itself.

 

I would like to know if this is a common issue, if there is a fix etc … I am on the latest OS ..albeit I have a downgrade available ?

I have looked at this forum, there are similar issues, but I can’t seem to find a reason or an answer as to why.

 

Thanks

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Date and time changed all by itself - BB990

Hey mj_handy,

Welcome to the BlackBerry® Support Community Forums.

 

When you have the BlackBerry date/time set too Automatic Update this means the Blackberry smartphone is pulling the information from the mobile network. I would suggest contacting your service provider to verify what had happened during the time that the date/time had changed.

 

Thanks.

 

 

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Contributor
Posts: 12
Registered: ‎03-18-2013
My Device: BB Z30
My Carrier: Vodafone

Re: Date and time changed all by itself - BB990

The service provide wasn't that helpful ... but thanks for taking the trouble to reply, my phone has been OK since my post