02-08-2013 06:32 PM
My phone froze whilst on a app, i took the battery out and reinserted it but absolutely nothing. I have tried different things such as leaving the battery out for a good while and trying again. Also had it on charge for a bit and nothing, also tried it on the pc but nothing. There are no lights coming on and i just dont no what to try
02-08-2013 06:34 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!