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New Member
Posts: 2
Registered: ‎09-24-2009
My Device: Not Specified

Dear Sirs:On August 5, 2009 I have purchased "Weathe...

[ Edited ]
Dear Sirs: On August 5, 2009 I have purchased "WeatherBug Elite" in your German App Store (Removed personal information). Yesterday I have updated my BlackBerry Storm device software with the result that WeatherBug Elite is not working anymore. Thus I had to uninstall it today. I would appreciate your advising me how to download and reinstall the software without buying it once again. Thanks a lot for your support. Best regards, (Removed personal information)
Message Edited by FozzyBear on 09-25-2009 10:06 AM
Hall of Famer III
Posts: 58,175
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Dear Sirs:On August 5, 2009 I have purchased "Weathe...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:


For more registration key information, see this KB:


In addition...RIM has released AppWorld version 1.1.0.15...it is highly recommended to be on that version.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!

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