Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Member
Posts: 1
Registered: ‎07-06-2009
My Device: Not Specified

Default when receiving or answering phone calls

The problem I have encountered is when I make or receive phone calls it automatically goes to headset mode when I don't use a headset. I have to click the menu button and change it to handheld mode. I was wondering if anyone knew how to change that default. I have tried in changing general options, advanced options, and there is nothing in the phone menu options. Thanks for your help.

New Contributor
Posts: 3
Registered: ‎07-06-2009
My Device: Not Specified

Re: Default when receiving or answering phone calls

Hi,

 

If you plug in and unplug a headset 3 or 4 times it will resolve the issue.

 

Thanks,