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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎03-27-2013
My Device: Torch 9860
My Carrier: 447936111111

Delete Problem

I have a Torch 9860. Until few days ago I could delete my messages on my phone while not deleting them on my computer. Previously the message on phone was "DELETE ON HANDSET" but now the only option I get is "DELETE" which deletes my messages on both the hand set and on the computer. How can I change this back to as it was previously ?


Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Delete Problem

Hi ciddy and welcome to the BlackBerry Support Community Forums!


To change this setting, go into Messages, press the menu key then choose Options>Email Reconciliation. You can change the Delete on preference to Prompt, Handheld and Mailbox or Handheld.






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