07-30-2009 05:09 PM - edited 07-30-2009 05:10 PM
In attempting to upgrade my Docs2Go on my BBTour, I deleted the existing one but the new one doesn't work on the Tour. How do I get the older version back that came with the Tour? I've tried through Blackberry Desktop Manager but that doesn't work. Anyone know this? Any posts on here say "get the free one from DataViz site". There is no free version, only a 30 day trial version.
I won't be doing stupid things again with the applications data on my BB. *smacking forehead*
Solved! Go to Solution.
07-30-2009 06:56 PM
Hi and welcome to the forums!
KB16330 Documents to Go is not installed when upgrading to BlackBerry Device Software
First Docs to go is part of the device OS, go into the apploader and make sure you check it to install.
Second the version that comes with the Blackberry is free, You have to read carefully to no upgrade and
by they software.
Did you get your confirmation email from DataViz on the first install with the registration? You can use that
if you have any problems with DataViz.
07-30-2009 07:28 PM
07-30-2009 07:56 PM - edited 07-30-2009 08:57 PM
07-30-2009 08:57 PM
My mistake, sorry!
You did fine!