04-11-2013 04:23 PM
I'm a very new Blackberry user. I downloaded an app called Mapmyride. I selected Yes when prompted which means I have to set up a user id and password to use that app. I didn't want that so I deleted the app using the Blackberry desktop software. I went back to app world to reinstall and I get the message that it's already installed. I can't find the app on my phone and I can't reinstall it. Any suggestions on how I can find the app on my phone? I want to delete it and reinstall so I don't have to enter a user id and password for the Mapmyride app.
04-11-2013 04:39 PM
Hi and Welcome to the Community!
Try perhaps this:
You also may need to attempt these steps:
Additionally, you may need to clear the AppWorld application cache:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
If step (4) does not happen as listed, then the clear cache did not work.
Hopefully it'll work for you!