04-13-2013 09:39 PM
I accidentally deleted the shortcut to an app (Whatsapp). I tried uninstalling and reinstalling it, but the shortcut didn't come back even though the app did. How can I recover the shortcut?
04-15-2013 11:21 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Just to clarify are you missing the icon for Whatsapp on your home screen? If so, check to see if it is hidden. On the home screen press Menu>Show all and see if it shows up.
If you go under Options>Device>Application Management does it show whatsapp as installed?
I look forward to your reply.
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04-20-2013 01:21 PM