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New Contributor
Posts: 2
Registered: ‎04-13-2013
My Device: Curve 8530
My Carrier: 6507736745

Deleted app shortcut

I accidentally deleted the shortcut to an app (Whatsapp). I tried uninstalling and reinstalling it, but the shortcut didn't come back even though the app did. How can I recover the shortcut?

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Deleted app shortcut

Hey aczett,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Just to clarify are you missing the icon for Whatsapp on your home screen?  If so, check to see if it is hidden.  On the home screen press Menu>Show all and see if it shows up.


If you go under Options>Device>Application Management does it show whatsapp as installed?


I look forward to your reply.





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Posts: 648
Registered: ‎09-26-2012
My Device: Limited Edition Z10, Playbook 16GB/32GB, Dev Alpha A/B/C
My Carrier: Mobile Vikings

Re: Deleted app shortcut

Maybe a reboot can fix the problem, if it isn't already fixed in the mean time.

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You can also contact me on Twitter: @ndsmyter
New Developer
Posts: 38
Registered: ‎04-02-2012
My Device: blackberry bold 9900 ( I am a blackberry application developer)
My Carrier: Vodafone India

Re: Deleted app shortcut

If you have restore options like in desktops then use that.

New Contributor
Posts: 2
Registered: ‎04-13-2013
My Device: Curve 8530
My Carrier: 6507736745

Re: Deleted app shortcut

It was hidden, thanks. I un-hid it and now it's back in the old spot. Thanks again!