Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-16-2012
My Device: curve 9300
My Carrier: sprint

Deleted emails from pc/outlook still showing up on handheld



I am a new Blackberry user and am having a few issues with my email setup.


I use Comcast email (pop3) and windows live mail as my email addresses.


When I delete an email from my PC or Outlook, it does not update the handheld.

I have had the phone for a week or so now and still have all my old deleted emails on it.


My settings are:


Delete On: Mailbox and Handheld

Wireless Reconcile is checked

On Conflicts: Mailbox wins.


Both email accounts are having the same issue.

I receive lots of email daily and dont want to have to re-read /re-delete previously deleted emails from my handheld.


Is there a setting I am missing here?




Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Deleted emails from pc/outlook still showing up on handheld

I did find some info, but can you give comcast a call to verify what settings you need?


I did find these links:




I'm not sure how you setup your email, but I know comcast customer care can assist.  I am thinking you need to setup your email over the air with comcast and outlook should pick up the changes between your blackberry and comcast email server each time you open outlook.  sorry if this is confusing, but give comcast a call.


WhenI want to setup an email account, from the device I head to blackberry.com/integrate and follow the prompts.


Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!