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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎02-07-2013
My Device: Bold 9930
My Carrier: Verizon

Deletes Messages Automatically!!! HELPP

Ever since I updated my software, my device is deleting my text messages within the 24 hrs. Anything over 24 hrs automatically deletes and its driving me nuts!!! Please tell me how to stop!!!
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Deletes Messages Automatically!!! HELPP

Hi cwill1989


Welcome to BlackBerry Support Forums


First on your device please make sure that days to keep message is set to Maximum or Forever.Refer to this Knowledge Base :


 KB13093  : How to use the keep message options on the BlackBerry Smartphone


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