10-15-2012 05:37 AM
10-17-2012 12:04 PM
Welcome to the forums.
It sounds like you still have an IT policy on your device. This could be preventing you from adding personal email to your device. Have a look at this blog post which will show you how to check for an IT policy and then you can follow the next link which will show you how to remove the IT policy. *****NOTE that in order to remove the IT policy you will need to completely wipe your device of all data and 3rd party applications.*****
10-17-2012 02:08 PM
Thank you for your note. My Blackberry shows no IT Policy. Also when I try Command Prompt on my laptop it does not recognise "Run as Administrator". Do you have any other ideas (apart from change the phone). Thanks.