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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-26-2012
My Device: Bold 9930
My Carrier: Verizon
Accepted Solution

Deleting Numerous Contacts on BOLD 9930

I have deleted ~200 old contacts out of 600+ contacts in my Outlook. When I sync with my BB Bold 9930 via BB Desktop and set sync for my contacts to be one way "Computer to Device" and select "Replace all entries on yor device with the entries on yor computer" the sync operation does not remoce the 200 contacts from my BB that were removed from my outlook.


Any guidance would be greatly appreciated.



Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Deleting Numerous Contacts on BOLD 9930

I wonder if you have to delete the contact list from the blackberry first.  Please backup your data first using the desktop manager and setup blackberry protect if you haven't done so before trying this.  the link for protect is in my signature.


try the rset option:



then try the one way sync you mentioned above.

Some more info on this:



methos one is another way to clear it:



but please please backup your data first.



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