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Contributor
Posts: 28
Registered: ‎09-07-2012
My Device: BlackBerry Curve-9300
My Carrier: Airtel

Deleting configured e-mail

i am not able to remove my configured e-mail..i tried in e-mail setup option but that configured mail is not showing inside e-mail setup option. provide some suggestion.

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Deleting configured e-mail

Hi rajkannan90,

 

It your email configured via the BlackBerry® Enterprise Server or the BlackBerry® Internet Service?  When you receive a message on your device, scroll to the very top of the email to see the Received Using field.  What does that show?

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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Contributor
Posts: 28
Registered: ‎09-07-2012
My Device: BlackBerry Curve-9300
My Carrier: Airtel

Re: Deleting configured e-mail

Hi Cpt Sweatpants

 

i'm using BIS only....

Highlighted
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Deleting configured e-mail

Can you send me your BlackBerry® smartphone PIN via Private Message?  I can take a look to see if there is anything unusual on your account.

 

Thanks.

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!