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New Contributor
Posts: 2
Registered: ‎05-16-2008
My Device: Not Specified

Deleting emails in Outlook but they're not deleting on my BB Curve

I am new to BlackBerry and have my Curve set up synching with BES through work. Everything is working great, except when I delete emails in Outlook they are not deleted in my BB Inbox so I have old emails piling up. Any tips on how I can get this working so I don't have to manually delete on my BB as well as in Outlook?
New Contributor
Posts: 6
Registered: ‎05-15-2008
My Device: Not Specified

Re: Deleting emails in Outlook but they're not deleting on my BB Curve

Hi

 

1. Check the e-mail general options on your device, it should bet set to "mailbox wins". this means that when the device reconcilies itself with the server changes will always be led by the server, not the device.

 

2. Speak to your BES administrator, they should be able to ensure the account seetings they possess on the BES, and your handset, is set correctly.

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Forums Advisor III
Posts: 1,078
Registered: ‎05-26-2008
My Device: 8300

Re: Deleting emails in Outlook but they're not deleting on my BB Curve

[ Edited ]

Hello,

 

Sorry the above information (i.e. option 1) is wrong!

 

You need to set the option to Mailbox & Handheld.

 

Message Edited by OzBBerry42 on 06-03-2008 11:34 AM


Checked out my Blackberry FAQ's and Links to Needed Articles here
http://darkeen.homelinux.com/index.php/Blackberryfaq