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Contributor
Posts: 12
Registered: ‎04-04-2011
My Device: Z10
My Carrier: Rogers

Deleting emails on my Exchange Server does not delete them on BlackBerry

Just got my BlackBerry Torch 9800 and I'm sync'd with Microsoft Exchange Server.  I receive all emails, calendars and contacts properly, but SOMETIMES when deleting them directly on my computer (on the Exchange Server), they are not deleted from my phone, even if I hit "Reconcile" .  Email reconciliation is set to "mailbox & handheld", and wireless reconcile is on. Thank You.

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Contributor
Posts: 12
Registered: ‎04-04-2011
My Device: Z10
My Carrier: Rogers

Re: Deleting emails on my Exchange Server does not delete them on BlackBerry

I'd like to add a precision: it ONLY happens if the email is read from the device FIRST and THEN deleted using Exchange.  ie
1. Email received
2. Read it on the device
3. Then delete the email using Exchange

Guru III
Posts: 32,190
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Deleting emails on my Exchange Server does not delete them on BlackBerry

How are you connected to Exchange cable, BIS via OWA or BES?

 




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Contributor
Posts: 12
Registered: ‎04-04-2011
My Device: Z10
My Carrier: Rogers

Re: Deleting emails on my Exchange Server does not delete them on BlackBerry

We're using BES, yes.