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New Contributor
Posts: 4
Registered: ‎08-17-2012
My Device: Curve 8520
My Carrier: Virgin Mobile
Accepted Solution

Deleting

I would like to know how I can delete emails from both my Blackberry and PC at  the same time.  When I click delete from mailbox & handheld it only deletes from my Blackberry. Any help would be much appreciated.

Posts: 95,195
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Deleting


Hillcrest wrote:

  When I click delete from mailbox & handheld it only deletes from my Blackberry. Any help would be much appreciated.


You're deleting emails on your BlackBerry handheld and SERVER. Your PC is not your server or mailbox.

 

Your email server is your mailbox.

 

What type email server do you have, POP3 or IMAP?

 

What you're asking is possible but it is dependent on the type of email server you have.

 

And, dependent on what you're using on your PC... Outlook?

 



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New Contributor
Posts: 4
Registered: ‎08-17-2012
My Device: Curve 8520
My Carrier: Virgin Mobile

Re: Deleting

Many thanks for your prompt reply. My server is POP3  and I receive my mail through Outlook Express

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Posts: 95,195
Likes: 24,505
Solutions: 6,380
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Deleting

POP3 servers do not reconcile deletions made on the handheld to the server.

 

See this chart:

 

http://www.blackberry.com/btsc/KB05133

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 1
Registered: ‎11-21-2013
My Device: Blackberry Curve 9320
My Carrier: Wind

Re: Deleting emails on Handheld and PC

I would like to know how I can delete emails on my Blackberry Curve 9320 from my PC.

I am able to delete from the Handheld on both Handheld and PC by using the option but it doesn't seem to work the other way around. It's annoying to delete from the PC and still see these emails showing up in the Blackberry messages.

Thanks for the assistance.